Resolved
Thank you for your patience. The delay on some CDR/Open Banking data reported yesterday has been resolved, and all data has been delivered today.
We apologise for any inconvenience.
Should you require any assistance, please visit help.acsiss.com.au
Posted Feb 20, 2026 - 09:53 AEDT
Monitoring
Thank you for your patience as we have investigated the delay in today's delivery of data for some accounts via CDR/Open Banking.
We have identified the issue, and expect any data not delivered today to be delivered tomorrow.
We apologise for any inconvenience.
Posted Feb 19, 2026 - 17:04 AEDT
Investigating
Please be advised that there has been a delay in the collection and delivery of CDR/Open Banking data from several banks today.
Our team is investigating the cause and will provide an update once data for all accounts is available.
We apologise for any inconvenience caused.
Posted Feb 19, 2026 - 12:50 AEDT
This incident affected: CDR Data Holders (Banks and other Financial Institutions) (National Australia Bank (NAB), Commonweath Bank (CBA), Westpac, Australian and New Zealand Bank (ANZ), St.George Bank, Suncorp Bank, Bankwest, RAMS Financial Group, Judo Bank, Credit Union SA, IMB Bank, Laboratories Credit Union, Macquarie Bank, People's Choice, Teachers Mutual Bank, UniBank, Rabobank, Bank First, BankVic, BankWAW, BCU Bank, Broken Hill Community Credit Union, Cairns Bank, Central Murray Credit Union, Central West Credit Union, Community First Bank, Defence Bank, Dnister Ukrainian Credit Co-Operative, Easy Street Bank, Family First Bank, Fire Service Credit Union, Coastline Credit Union, G&C Mutual Bank, Gateway Bank, Geelong Bank, Goulburn Murray Credit Union, MOVE Bank, Orange Credit Union, P&N Bank, Police Credit Union, QBANK, Queensland Country Bank, RSL Money, Woolworths Team Bank, Warwick Credit Union, Virgin Money, Unity Bank, UBank, The Mac Credit Union, The Capricornian, Summerland Bank, Transport Mutual Credit Union, Southern Cross Credit Union, SWS Bank (South West Slopes Credit Union), Australian Military Bank, Northern Inland Credit Union, Horizon Bank, Hume Bank, Illawarra Credit Union, Up, Australian Unity Bank, Auswide Bank, Heartland Bank, Bank of us, AMP Bank, Bank Australia, Bank of Melbourne, Bank of Sydney, Bank of China, Bank of Queensland, BankSA, Bendigo and Adelaide Bank, DDH Graham, Firefighters Mutual Bank, Heritage Bank, Hiver Bank, HSBC Bank, ING Bank, ME Bank, Health Professionals Bank, Qantas Premier, Qudos Bank, RACQ Bank, Arab Bank, Aussie Home Loans, Australian Mutual Bank, Bell Potter, Beyond Bank, First Option Bank, Great Southern Bank, Kogan Money Credit Cards, Liberty Financial, Mutual Bank, MyState Bank, Newcastle Permanent, PayPal Australia, Regional Australia Bank, Reliance Bank, Thriday, Tyro Payments, Wise, CitiBank, Commbiz) and ACSISS Adviser, ACSISS Connect, ACSISS My Data, ACSISS Platform (PRODUCTION).