Update - We are continuing to work on a fix for this issue.
Aug 05, 2026 - 16:09 AEST
Aug 05, 2026 - 16:09 AEST
Identified - Siss Data Services have contacted and are engaging with HSBC Wholesale to rectify the issue.
Aug 05, 2026 - 16:09 AEST
Aug 05, 2026 - 16:09 AEST
Investigating - HSBC Wholesale is not currently returning data to Siss Data Services requests.
Jul 18, 2026 - 09:00 AEST
Jul 18, 2026 - 09:00 AEST
About This Site
Welcome to ACSISS by SISS Data Services!
This is your central hub for updates on incidents impacting the availability of data from our data providers. Check in anytime for updates, scheduled maintenance, and incident reports.
We monitor the performance of CDR Open Banking systems and Direct Feed service providers, and any incidents affecting these systems are logged here. While these components are operated by banks and outside our direct control, we track them because they may impact the availability of your data.
If you’re experiencing issues not listed here, please contact our support team. We’re committed to keeping you informed and minimising service disruptions.
ACSISS Adviser
Operational
CDR Ready
Operational
ACSISS Connect
Operational
ACSISS My Data
Operational
ACSISS Platform (PRODUCTION)
Operational
ACSISS Platform (SANDBOX)
Operational
CDR Data Holders (Banks and other Financial Institutions)
Operational
National Australia Bank (NAB)
Operational
Commonweath Bank (CBA)
Operational
Westpac
Operational
Australian and New Zealand Bank (ANZ)
Operational
St.George Bank
Operational
Suncorp Bank
Operational
Bankwest
Operational
RAMS Financial Group
Operational
Judo Bank
Operational
Credit Union SA
Operational
IMB Bank
Operational
Laboratories Credit Union
Operational
Macquarie Bank
Operational
People's Choice
Operational
Teachers Mutual Bank
Operational
UniBank
Operational
Rabobank
Operational
Bank First
Operational
BankVic
Operational
BankWAW
Operational
BCU Bank
Operational
Broken Hill Community Credit Union
Operational
Cairns Bank
Operational
Central Murray Credit Union
Operational
Central West Credit Union
Operational
Community First Bank
Operational
Defence Bank
Operational
Dnister Ukrainian Credit Co-Operative
Operational
Easy Street Bank
Operational
Family First Bank
Operational
Fire Service Credit Union
Operational
Coastline Credit Union
Operational
G&C Mutual Bank
Operational
Gateway Bank
Operational
Geelong Bank
Operational
Goulburn Murray Credit Union
Operational
MOVE Bank
Operational
Orange Credit Union
Operational
P&N Bank
Operational
Police Credit Union
Operational
QBANK
Operational
Queensland Country Bank
Operational
RSL Money
Operational
Woolworths Team Bank
Operational
Warwick Credit Union
Operational
Virgin Money
Operational
Unity Bank
Operational
UBank
Operational
The Mac Credit Union
Operational
The Capricornian
Operational
Summerland Bank
Operational
Transport Mutual Credit Union
Operational
Southern Cross Credit Union
Operational
SWS Bank (South West Slopes Credit Union)
Operational
Australian Military Bank
Operational
Northern Inland Credit Union
Operational
Horizon Bank
Operational
Hume Bank
Operational
Illawarra Credit Union
Operational
Up
Operational
Australian Unity Bank
Operational
Auswide Bank
Operational
Heartland Bank
Operational
Bank of us
Operational
AMP Bank
Operational
Bank Australia
Operational
Bank of Melbourne
Operational
Bank of Sydney
Operational
Bank of China
Operational
Bank of Queensland
Operational
BankSA
Operational
Bendigo and Adelaide Bank
Operational
DDH Graham
Operational
Firefighters Mutual Bank
Operational
Heritage Bank
Operational
Hiver Bank
Operational
HSBC Bank
Operational
ING Bank
Operational
ME Bank
Operational
Health Professionals Bank
Operational
Qantas Premier
Operational
Qudos Bank
Operational
RACQ Bank
Operational
Arab Bank
Operational
Aussie Home Loans
Operational
Australian Mutual Bank
Operational
Bell Potter
Operational
Beyond Bank
Operational
First Option Bank
Operational
Great Southern Bank
Operational
Kogan Money Credit Cards
Operational
Liberty Financial
Operational
Mutual Bank
Operational
MyState Bank
Operational
Newcastle Permanent
Operational
PayPal Australia
Operational
Regional Australia Bank
Operational
Reliance Bank
Operational
Thriday
Operational
Tyro Payments
Operational
Wise
Operational
CitiBank
Operational
Commbiz
Operational
HSBC Wholesale
Operational
Direct Feed Data Holders (Banks)
Operational
Commonwealth Bank (CBA)
Operational
National Australia Bank (NAB)
Operational
ANZ Bank
Operational
Westpac (WBC)
Operational
Macquarie Bank
Operational
Bank of Queensland (BoQ)
Operational
Bendigo Bank
Operational
St George Bank
Operational
Bank of SA
Operational
Bank of Melbourne
Operational
RaboBank
Operational
Rural Bank
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.