All Systems Operational

About This Site

Welcome to ACSISS by SISS Data Services!

This is your central hub for updates on incidents impacting the availability of data from our data providers. Check in anytime for updates, scheduled maintenance, and incident reports.

We monitor the performance of CDR Open Banking systems and Direct Feed service providers, and any incidents affecting these systems are logged here. While these components are operated by banks and outside our direct control, we track them because they may impact the availability of your data.

If you’re experiencing issues not listed here, please contact our support team. We’re committed to keeping you informed and minimising service disruptions.

ACSISS Adviser ? Operational
90 days ago
100.0 % uptime
Today
CDR Ready Operational
90 days ago
100.0 % uptime
Today
ACSISS Connect ? Operational
90 days ago
99.98 % uptime
Today
ACSISS My Data ? Operational
90 days ago
100.0 % uptime
Today
ACSISS Platform (PRODUCTION) ? Operational
90 days ago
99.98 % uptime
Today
ACSISS Platform (SANDBOX) ? Operational
90 days ago
100.0 % uptime
Today
CDR Data Holders (Banks and other Financial Institutions) Operational
90 days ago
99.99 % uptime
Today
National Australia Bank (NAB) ? Operational
90 days ago
100.0 % uptime
Today
Commonweath Bank (CBA) ? Operational
90 days ago
99.65 % uptime
Today
Westpac ? Operational
90 days ago
99.93 % uptime
Today
Australian and New Zealand Bank (ANZ) ? Operational
90 days ago
100.0 % uptime
Today
St.George Bank ? Operational
90 days ago
100.0 % uptime
Today
Suncorp Bank ? Operational
90 days ago
100.0 % uptime
Today
Bankwest ? Operational
90 days ago
100.0 % uptime
Today
RAMS Financial Group ? Operational
90 days ago
100.0 % uptime
Today
Judo Bank ? Operational
90 days ago
100.0 % uptime
Today
Credit Union SA ? Operational
90 days ago
100.0 % uptime
Today
IMB Bank ? Operational
90 days ago
100.0 % uptime
Today
Laboratories Credit Union ? Operational
90 days ago
100.0 % uptime
Today
Macquarie Bank ? Operational
90 days ago
100.0 % uptime
Today
People's Choice ? Operational
90 days ago
100.0 % uptime
Today
Teachers Mutual Bank ? Operational
90 days ago
100.0 % uptime
Today
UniBank ? Operational
90 days ago
100.0 % uptime
Today
Rabobank ? Operational
90 days ago
100.0 % uptime
Today
Bank First ? Operational
90 days ago
100.0 % uptime
Today
BankVic ? Operational
90 days ago
100.0 % uptime
Today
BankWAW ? Operational
90 days ago
100.0 % uptime
Today
BCU Bank ? Operational
90 days ago
100.0 % uptime
Today
Broken Hill Community Credit Union ? Operational
90 days ago
100.0 % uptime
Today
Cairns Bank ? Operational
90 days ago
100.0 % uptime
Today
Central Murray Credit Union ? Operational
90 days ago
100.0 % uptime
Today
Central West Credit Union ? Operational
90 days ago
100.0 % uptime
Today
Community First Bank ? Operational
90 days ago
100.0 % uptime
Today
Defence Bank ? Operational
90 days ago
100.0 % uptime
Today
Dnister Ukrainian Credit Co-Operative ? Operational
90 days ago
100.0 % uptime
Today
Easy Street Bank ? Operational
90 days ago
100.0 % uptime
Today
Family First Bank ? Operational
90 days ago
100.0 % uptime
Today
Fire Service Credit Union ? Operational
90 days ago
100.0 % uptime
Today
Coastline Credit Union ? Operational
90 days ago
100.0 % uptime
Today
G&C Mutual Bank ? Operational
90 days ago
100.0 % uptime
Today
Gateway Bank ? Operational
90 days ago
100.0 % uptime
Today
Geelong Bank ? Operational
90 days ago
100.0 % uptime
Today
Goulburn Murray Credit Union ? Operational
90 days ago
100.0 % uptime
Today
MOVE Bank ? Operational
90 days ago
100.0 % uptime
Today
Orange Credit Union ? Operational
90 days ago
100.0 % uptime
Today
P&N Bank ? Operational
90 days ago
100.0 % uptime
Today
Police Credit Union ? Operational
90 days ago
100.0 % uptime
Today
QBANK ? Operational
90 days ago
100.0 % uptime
Today
Queensland Country Bank ? Operational
90 days ago
100.0 % uptime
Today
RSL Money ? Operational
90 days ago
100.0 % uptime
Today
Woolworths Team Bank ? Operational
90 days ago
100.0 % uptime
Today
Warwick Credit Union ? Operational
90 days ago
100.0 % uptime
Today
Virgin Money ? Operational
90 days ago
100.0 % uptime
Today
Unity Bank ? Operational
90 days ago
100.0 % uptime
Today
UBank ? Operational
90 days ago
100.0 % uptime
Today
The Mac Credit Union ? Operational
90 days ago
100.0 % uptime
Today
The Capricornian ? Operational
90 days ago
100.0 % uptime
Today
Summerland Bank ? Operational
90 days ago
100.0 % uptime
Today
Transport Mutual Credit Union ? Operational
90 days ago
100.0 % uptime
Today
Southern Cross Credit Union ? Operational
90 days ago
100.0 % uptime
Today
SWS Bank (South West Slopes Credit Union) ? Operational
90 days ago
100.0 % uptime
Today
Australian Military Bank ? Operational
90 days ago
100.0 % uptime
Today
Northern Inland Credit Union ? Operational
90 days ago
100.0 % uptime
Today
Horizon Bank ? Operational
90 days ago
100.0 % uptime
Today
Hume Bank ? Operational
90 days ago
100.0 % uptime
Today
Illawarra Credit Union ? Operational
90 days ago
100.0 % uptime
Today
Up ? Operational
90 days ago
100.0 % uptime
Today
Australian Unity Bank ? Operational
90 days ago
100.0 % uptime
Today
Auswide Bank ? Operational
90 days ago
100.0 % uptime
Today
Heartland Bank ? Operational
90 days ago
100.0 % uptime
Today
Bank of us ? Operational
90 days ago
100.0 % uptime
Today
AMP Bank ? Operational
90 days ago
100.0 % uptime
Today
Bank Australia ? Operational
90 days ago
100.0 % uptime
Today
Bank of Melbourne ? Operational
90 days ago
100.0 % uptime
Today
Bank of Sydney ? Operational
90 days ago
100.0 % uptime
Today
Bank of China ? Operational
90 days ago
100.0 % uptime
Today
Bank of Queensland ? Operational
90 days ago
100.0 % uptime
Today
BankSA ? Operational
90 days ago
100.0 % uptime
Today
Bendigo and Adelaide Bank ? Operational
90 days ago
100.0 % uptime
Today
DDH Graham ? Operational
90 days ago
100.0 % uptime
Today
Firefighters Mutual Bank ? Operational
90 days ago
100.0 % uptime
Today
Heritage Bank ? Operational
90 days ago
100.0 % uptime
Today
Hiver Bank ? Operational
90 days ago
100.0 % uptime
Today
HSBC Bank ? Operational
90 days ago
100.0 % uptime
Today
ING Bank ? Operational
90 days ago
100.0 % uptime
Today
ME Bank ? Operational
90 days ago
100.0 % uptime
Today
Health Professionals Bank ? Operational
90 days ago
100.0 % uptime
Today
Qantas Premier ? Operational
90 days ago
100.0 % uptime
Today
Qudos Bank ? Operational
90 days ago
100.0 % uptime
Today
RACQ Bank ? Operational
90 days ago
100.0 % uptime
Today
Arab Bank ? Operational
90 days ago
100.0 % uptime
Today
Aussie Home Loans ? Operational
90 days ago
100.0 % uptime
Today
Australian Mutual Bank ? Operational
90 days ago
100.0 % uptime
Today
Bell Potter ? Operational
90 days ago
100.0 % uptime
Today
Beyond Bank ? Operational
90 days ago
100.0 % uptime
Today
First Option Bank ? Operational
90 days ago
100.0 % uptime
Today
Great Southern Bank ? Operational
90 days ago
100.0 % uptime
Today
Kogan Money Credit Cards ? Operational
90 days ago
100.0 % uptime
Today
Liberty Financial ? Operational
90 days ago
100.0 % uptime
Today
Mutual Bank ? Operational
90 days ago
100.0 % uptime
Today
MyState Bank ? Operational
90 days ago
100.0 % uptime
Today
Newcastle Permanent ? Operational
90 days ago
100.0 % uptime
Today
PayPal Australia ? Operational
90 days ago
100.0 % uptime
Today
Regional Australia Bank ? Operational
90 days ago
100.0 % uptime
Today
Reliance Bank ? Operational
90 days ago
100.0 % uptime
Today
Thriday ? Operational
90 days ago
100.0 % uptime
Today
Tyro Payments ? Operational
90 days ago
100.0 % uptime
Today
Wise ? Operational
90 days ago
100.0 % uptime
Today
CitiBank ? Operational
90 days ago
100.0 % uptime
Today
Commbiz Operational
90 days ago
99.42 % uptime
Today
Direct Feed Data Holders (Banks) Operational
90 days ago
99.99 % uptime
Today
Commonwealth Bank (CBA) Operational
90 days ago
100.0 % uptime
Today
National Australia Bank (NAB) Operational
90 days ago
99.93 % uptime
Today
ANZ Bank Operational
90 days ago
100.0 % uptime
Today
Westpac (WBC) Operational
90 days ago
100.0 % uptime
Today
Macquarie Bank Operational
90 days ago
100.0 % uptime
Today
Bank of Queensland (BoQ) Operational
90 days ago
99.98 % uptime
Today
Bendigo Bank Operational
90 days ago
100.0 % uptime
Today
St George Bank Operational
90 days ago
100.0 % uptime
Today
Bank of SA Operational
90 days ago
100.0 % uptime
Today
Bank of Melbourne Operational
90 days ago
100.0 % uptime
Today
RaboBank Operational
90 days ago
100.0 % uptime
Today
Rural Bank Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 19, 2025

No incidents reported today.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025
Completed - The scheduled maintenance has been completed.
Apr 13, 04:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 03:00 AEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 1, 10:02 AEDT
Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025

No incidents reported.

Apr 9, 2025
Completed - The scheduled maintenance has been completed.
Apr 9, 12:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 00:01 AEST
Scheduled - We are improving how we import transactions and handle BoQ data feeds, explicitly allowing the same bank account to be active across multiple FinTech customers.
Apr 2, 10:07 AEDT
Resolved - This incident has been resolved.
Apr 9, 10:03 AEST
Identified - The issue has been identified and a fix is being implemented.
Mar 18, 15:04 AEDT
Update - We are continuing to investigate this issue.
Mar 18, 15:04 AEDT
Update - We are continuing to investigate this issue.
Feb 24, 17:01 AEDT
Investigating - PayPal, Citi, and ING have been providing duplicate transactions on some accounts. We have logged a case which each bank.
Feb 24, 16:47 AEDT
Apr 8, 2025
Resolved - This incident has been resolved.
Apr 8, 16:23 AEST
Identified - The issue has been identified and a fix is being implemented.
Apr 8, 12:03 AEST
Resolved - This incident has been resolved.
Apr 8, 10:10 AEST
Identified - There is a delay on the delivery of data for BoQ this morning.

We are working to retrieve the data as soon as possible.

All other data was made available.

We will advise once the data for BoQ accounts becomes available.

Apologies for any inconvenience.

Apr 8, 09:03 AEST
Apr 7, 2025

No incidents reported.

Apr 6, 2025

No incidents reported.

Apr 5, 2025

No incidents reported.