All Systems Operational

About This Site

Welcome to ACSISS by SISS Data Services!

This is your central hub for updates on incidents impacting the availability of data from our data providers. Check in anytime for updates, scheduled maintenance, and incident reports.

We monitor the performance of CDR Open Banking systems and Direct Feed service providers, and any incidents affecting these systems are logged here. While these components are operated by banks and outside our direct control, we track them because they may impact the availability of your data.

If you’re experiencing issues not listed here, please contact our support team. We’re committed to keeping you informed and minimising service disruptions.

ACSISS Adviser Operational
90 days ago
98.88 % uptime
Today
CDR Ready Operational
90 days ago
98.88 % uptime
Today
ACSISS Connect Operational
90 days ago
98.88 % uptime
Today
ACSISS My Data Operational
90 days ago
98.88 % uptime
Today
ACSISS Platform (PRODUCTION) Operational
90 days ago
98.88 % uptime
Today
ACSISS Platform (SANDBOX) Operational
90 days ago
99.66 % uptime
Today
CDR Data Holders (Banks and other Financial Institutions) Operational
90 days ago
100.0 % uptime
Today
National Australia Bank (NAB) Operational
90 days ago
100.0 % uptime
Today
Commonweath Bank (CBA) Operational
90 days ago
100.0 % uptime
Today
Westpac Operational
90 days ago
100.0 % uptime
Today
Australian and New Zealand Bank (ANZ) Operational
90 days ago
100.0 % uptime
Today
St.George Bank Operational
90 days ago
100.0 % uptime
Today
Suncorp Bank Operational
90 days ago
100.0 % uptime
Today
Bankwest Operational
90 days ago
100.0 % uptime
Today
RAMS Financial Group Operational
90 days ago
100.0 % uptime
Today
Judo Bank Operational
90 days ago
100.0 % uptime
Today
Credit Union SA Operational
90 days ago
100.0 % uptime
Today
IMB Bank Operational
90 days ago
100.0 % uptime
Today
Laboratories Credit Union Operational
90 days ago
100.0 % uptime
Today
Macquarie Bank Operational
90 days ago
100.0 % uptime
Today
People's Choice Operational
90 days ago
100.0 % uptime
Today
Teachers Mutual Bank Operational
90 days ago
100.0 % uptime
Today
UniBank Operational
90 days ago
100.0 % uptime
Today
Rabobank Operational
90 days ago
100.0 % uptime
Today
Bank First Operational
90 days ago
100.0 % uptime
Today
BankVic Operational
90 days ago
100.0 % uptime
Today
BankWAW Operational
90 days ago
100.0 % uptime
Today
BCU Bank Operational
90 days ago
100.0 % uptime
Today
Broken Hill Community Credit Union Operational
90 days ago
100.0 % uptime
Today
Cairns Bank Operational
90 days ago
100.0 % uptime
Today
Central Murray Credit Union Operational
90 days ago
100.0 % uptime
Today
Central West Credit Union Operational
90 days ago
100.0 % uptime
Today
Community First Bank Operational
90 days ago
100.0 % uptime
Today
Defence Bank Operational
90 days ago
100.0 % uptime
Today
Dnister Ukrainian Credit Co-Operative Operational
90 days ago
100.0 % uptime
Today
Easy Street Bank Operational
90 days ago
100.0 % uptime
Today
Family First Bank Operational
90 days ago
100.0 % uptime
Today
Fire Service Credit Union Operational
90 days ago
100.0 % uptime
Today
Coastline Credit Union Operational
90 days ago
100.0 % uptime
Today
G&C Mutual Bank Operational
90 days ago
100.0 % uptime
Today
Gateway Bank Operational
90 days ago
100.0 % uptime
Today
Geelong Bank Operational
90 days ago
100.0 % uptime
Today
Goulburn Murray Credit Union Operational
90 days ago
100.0 % uptime
Today
MOVE Bank Operational
90 days ago
100.0 % uptime
Today
Orange Credit Union Operational
90 days ago
100.0 % uptime
Today
P&N Bank Operational
90 days ago
100.0 % uptime
Today
Police Credit Union Operational
90 days ago
100.0 % uptime
Today
QBANK Operational
90 days ago
100.0 % uptime
Today
Queensland Country Bank Operational
90 days ago
100.0 % uptime
Today
RSL Money Operational
90 days ago
100.0 % uptime
Today
Woolworths Team Bank Operational
90 days ago
100.0 % uptime
Today
Warwick Credit Union Operational
90 days ago
100.0 % uptime
Today
Virgin Money Operational
90 days ago
100.0 % uptime
Today
Unity Bank Operational
90 days ago
100.0 % uptime
Today
UBank Operational
90 days ago
100.0 % uptime
Today
The Mac Credit Union Operational
90 days ago
100.0 % uptime
Today
The Capricornian Operational
90 days ago
100.0 % uptime
Today
Summerland Bank Operational
90 days ago
100.0 % uptime
Today
Transport Mutual Credit Union Operational
90 days ago
100.0 % uptime
Today
Southern Cross Credit Union Operational
90 days ago
100.0 % uptime
Today
SWS Bank (South West Slopes Credit Union) Operational
90 days ago
100.0 % uptime
Today
Australian Military Bank Operational
90 days ago
100.0 % uptime
Today
Northern Inland Credit Union Operational
90 days ago
100.0 % uptime
Today
Horizon Bank Operational
90 days ago
100.0 % uptime
Today
Hume Bank Operational
90 days ago
100.0 % uptime
Today
Illawarra Credit Union Operational
90 days ago
100.0 % uptime
Today
Up Operational
90 days ago
100.0 % uptime
Today
Australian Unity Bank Operational
90 days ago
100.0 % uptime
Today
Auswide Bank Operational
90 days ago
100.0 % uptime
Today
Heartland Bank Operational
90 days ago
100.0 % uptime
Today
Bank of us Operational
90 days ago
100.0 % uptime
Today
AMP Bank Operational
90 days ago
100.0 % uptime
Today
Bank Australia Operational
90 days ago
100.0 % uptime
Today
Bank of Melbourne Operational
90 days ago
100.0 % uptime
Today
Bank of Sydney Operational
90 days ago
100.0 % uptime
Today
Bank of China Operational
90 days ago
100.0 % uptime
Today
Bank of Queensland Operational
90 days ago
100.0 % uptime
Today
BankSA Operational
90 days ago
100.0 % uptime
Today
Bendigo and Adelaide Bank Operational
90 days ago
100.0 % uptime
Today
DDH Graham Operational
90 days ago
100.0 % uptime
Today
Firefighters Mutual Bank Operational
90 days ago
100.0 % uptime
Today
Heritage Bank Operational
90 days ago
100.0 % uptime
Today
Hiver Bank Operational
90 days ago
100.0 % uptime
Today
HSBC Bank Operational
90 days ago
100.0 % uptime
Today
ING Bank Operational
90 days ago
100.0 % uptime
Today
ME Bank Operational
90 days ago
100.0 % uptime
Today
Health Professionals Bank Operational
90 days ago
100.0 % uptime
Today
Qantas Premier Operational
90 days ago
100.0 % uptime
Today
Qudos Bank Operational
90 days ago
100.0 % uptime
Today
RACQ Bank Operational
90 days ago
100.0 % uptime
Today
Arab Bank Operational
90 days ago
100.0 % uptime
Today
Aussie Home Loans Operational
90 days ago
100.0 % uptime
Today
Australian Mutual Bank Operational
90 days ago
100.0 % uptime
Today
Bell Potter Operational
90 days ago
100.0 % uptime
Today
Beyond Bank Operational
90 days ago
100.0 % uptime
Today
First Option Bank Operational
90 days ago
100.0 % uptime
Today
Great Southern Bank Operational
90 days ago
100.0 % uptime
Today
Kogan Money Credit Cards Operational
90 days ago
100.0 % uptime
Today
Liberty Financial Operational
90 days ago
100.0 % uptime
Today
Mutual Bank Operational
90 days ago
100.0 % uptime
Today
MyState Bank Operational
90 days ago
100.0 % uptime
Today
Newcastle Permanent Operational
90 days ago
100.0 % uptime
Today
PayPal Australia Operational
90 days ago
100.0 % uptime
Today
Regional Australia Bank Operational
90 days ago
100.0 % uptime
Today
Reliance Bank Operational
90 days ago
100.0 % uptime
Today
Thriday Operational
90 days ago
100.0 % uptime
Today
Tyro Payments Operational
90 days ago
100.0 % uptime
Today
Wise Operational
90 days ago
100.0 % uptime
Today
CitiBank Operational
90 days ago
100.0 % uptime
Today
Commbiz Operational
90 days ago
100.0 % uptime
Today
Direct Feed Data Holders (Banks) Operational
90 days ago
100.0 % uptime
Today
Commonwealth Bank (CBA) Operational
90 days ago
100.0 % uptime
Today
National Australia Bank (NAB) Operational
90 days ago
100.0 % uptime
Today
ANZ Bank Operational
90 days ago
100.0 % uptime
Today
Westpac (WBC) Operational
90 days ago
100.0 % uptime
Today
Macquarie Bank Operational
90 days ago
100.0 % uptime
Today
Bank of Queensland (BoQ) Operational
90 days ago
100.0 % uptime
Today
Bendigo Bank Operational
90 days ago
100.0 % uptime
Today
St George Bank Operational
90 days ago
100.0 % uptime
Today
Bank of SA Operational
90 days ago
100.0 % uptime
Today
Bank of Melbourne Operational
90 days ago
100.0 % uptime
Today
RaboBank Operational
90 days ago
100.0 % uptime
Today
Rural Bank Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance Jun 14, 2026 02:00-06:00 AEST

We will be undergoing scheduled maintenance during this time.
Posted on May 01, 2026 - 10:37 AEST
Jun 1, 2026

No incidents reported today.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026
Resolved - Data collection is proceeding as normal
May 29, 09:29 AEST
Monitoring - We can advise that the upstream issue affecting CDR data collection today has been resolved. The issue was caused by a certificate change made by the CDR Register operator, which has since been reverted.

As the issue was resolved late in the day, we are unable to collect today's data before bank processing cutoffs. Our team will run an overnight collection to retrieve all outstanding transactions.

Transactions from today and yesterday will be collected overnight and available tomorrow morning, however please note that posted dates may vary as banks can take additional time to process and post transactions.

We apologise for the inconvenience caused.

May 28, 15:04 AEST
Update - A fix is being tested and deployed. The ETA for the fix is 28/05/2026 3:00:00PM. After that time we will be monitoring to ensure the collection of data from the data holders.
May 28, 12:59 AEST
Identified - The CDR Register is operated by the ACCC. Siss Data Services, as an ADR, has to communicate with the register to validate participants and pull data holder metadata. Our investigation has identified the ACCC has made a change to the certificate chain in that trust infrastructure, meaning we are unable to connect and collect transaction data from the banks. We are currently investigating a workaround fix to deploy.
May 28, 10:57 AEST
Investigating - We are not able to connect to any data holders to collect CDR data currently.
May 28, 09:29 AEST
May 28, 2026
May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026
Resolved - NAB Direct data has now been received, reviewed and processed.

Transactions have now been made available

May 19, 10:13 AEST
Investigating - There is a delay on the delivery of data for NAB accounts using Direct feeds this morning.

NAB has not sent us their data.

All other data was made available.

We will advise once the data for NAB accounts becomes available

May 19, 08:25 AEST
Resolved - This incident has been resolved.
May 19, 09:09 AEST
Identified - The bank is not providing transaction data that adheres to the CDR specifications and as a result is causing a delay for data on some accounts. A fix is being deployed into our production environment and we will then monitor data retrieval.
May 18, 11:04 AEST
May 18, 2026
Resolved - CBA Direct data has now been reviewed and processed.

Transactions have now been made available

May 18, 10:52 AEST
Investigating - There is a delay on the delivery of data for CBA accounts using Direct feeds this morning.

CBA has sent us their data, however it has not passed our validation checks.

All other data was made available.

We will advise once the data for CBA accounts becomes available

May 18, 09:26 AEST